How can you boost your profits and increase store loyalty? Building a strong customer base that keeps coming back.
Learn why customer experience is crucial for small business growth and the steps needed to deliver a top-notch experience for your customers.
This session will teach you how to manage customer complaints, including why and where your customers complain, how to turn customer service into a marketing advantage, and more. Read more
For many entrepreneurs, travel and entertainment (T&E) tax deductions can be a minefield. Certain expenses for business travel are deductible as long as they meet two criteria: They must be “ordinary and necessary” in the course of doing business, and they must be documented.